Frequently Asked Questions | Finaltone Painting Company

We hold an A+ BBB© rating and a 99.7% customer satisfaction rate, with thousands of completed projects .
We have been recognized through initiatives like Goldman Sach's 10,000 Small Businesses first Minnesota cohort and a $10K Jobber Grant for service excellence!
We are EPA Lead‑Safe Certified -- qualified to handle lead paint abatement safely and in compliance with EPA regulations .
We are also on the Preferred Vendor Lists of countless property and property management companies.

Yes, in most cases, we provide a three (3) year limited warranty on our painting services. In the rare instance that a project does not qualify for coverage, your project manager will explain the specific reasons why. Any provided warranty is subject to the following terms and conditions:

Coverage - The warranty covers:
1. Peeling, blistering, or flaking of the applied paint resulting from defective workmanship by Finaltone Painting Company.
Exclusions - The warranty does not cover:
1. Any cracking, fading, chalking, or discoloration of paint.
2. Damage caused by structural defects, settling, shifting, moisture intrusion, mold, mildew, rot, rust, fire, or natural disaster.
3. Surfaces that, by their nature, cannot hold paint well in the long-term (e.g., horizontal surfaces, decks, roofs, floors, railings, steps, or walking surfaces, etc.).
4. Normal wear and tear, or damage caused by accident, abuse, negligence, or lack of maintenance.
5. Paint failure due to previous coatings not applied by Finaltone Painting Company.
Remedy
1. If a covered defect occurs within three (3) years from the date of project completion, Finaltone Painting Company, at its sole discretion, will determine and perform the appropriate touch-up repair of the affected area, using the same or similar paint.
2. The warranty does not include full repainting, matching of color due to natural fading, or reimbursement for labor or materials supplied by others.
Conditions
1. The warranty is valid only if the property owner has paid Finaltone Painting Company, in full.
2. Claims must be submitted in writing.
3. Finaltone Painting Company’s liability is strictly limited to the remedy described above.

The warranty is the sole and exclusive warranty provided by Finaltone Painting Company. No other warranties, expressed or implied, are made.

Our logo depicts a lion wielding a paint roller. The lion is a traditional symbol of strength, pride, and majesty. The lion's dynamic pose, seemingly in mid-stride, is meant to convey our efficiency and swiftness in completing projects. Overall, the logo represents that Finaltone approaches its work with the strength, precision, and pride of a lion, ensuring a high-quality "final" result for our clients.

Frequently Asked Questions (FAQ)

What services does Finaltone offer?

Where does Finaltone operate?

How can I contact Finaltone to request an estimate?

What are Finaltone’s credentials and/or certifications?

What commitment does Finaltone make toward sustainability?

Does Finaltone offer a warranty on its services?

Does Finaltone accept credit card payments?

When was Finaltone founded?

Is there a meaning behind your logo?

Does Finaltone offer employment, careers, or hiring opportunities?